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Claims Advisor

Coastline: Client Broker

Thrive in a professional fast paced work culture

Claims Advisor 


employees working in teamBring your experienced Claims Advisor skills and join a large dynamic Insurance Broker in Downtown Vancouver. You join a passionate and engaged team of professionals who are collaborative and work in a fast paced environment.

Your purpose in this role is to be the primary contact between the Client and Insurer in resolving all claims. Using your extraordinary customer service skills you perform all tasks to bring a fair and equitable completion of client claims accounts.

Thrive with an industry leader and enjoy the benefit of flex work hours during your weekday, an above average salary and extensive medical and dental benefits.Be exposed to a wide range and variety of claims to continue to build your Insurance Claims career.


Primary Role:


  • Contact the Insurer after collecting all facts and reviewing claims
  • Analyze claims and coverages to recommend solutions for coverage issues
  • Be the go-to technical expert to clients regarding claims coverages
  • Keep clients updated regarding their claims status
  • Negotiate payments and reimbursements with the Insurer on behalf of the claims client
  • Maintain updated, accurate and current claims files
  • Problem solve any issues with appropriate internal manager
  • Continually build excellent working relationships within the company and with Insurers
  • Support the Claims team with problem files and difficult situations
  • Act as mentor to the claims team with guidance and direction from the Claims Leader
  • May participate in client presentations as required
  • Develops reports for major losses, trends or frequency.


Your Skills and Characteristics:


  1. A General Insurance License Level 2
  2. Strong problem solving skills
  3. Five or more years of insurance advisor claims experience
  4. Above average time management and problem solving skills
  5. Excellent verbal and written communication skills
  6. Strong technical claims coverages knowledge and analytical skills
  7. Experienced and focused on customer service
  8. Work well under pressure
  9. Accurate and detail focused



Join a thriving and progressive Broker as a Claims Advisor in Downtown Vancouver. You receive medical and dental benefits on Day one, plus a great salary and Groups RRSP matching.

Work in a professional environment with positive team members who will encourage you to be your best. Decide what you want for yourself in your future and you find it here. Enjoy financial security, financial assistance for educational upgrading, plus fun things like jeans Friday, company social events plus contribute to events in your community. This job is the place to continue to grow your career!

Call Freyja White at Coastline Insurance Personnel at 604.738.0552 or email and enclose your resume plus you can use the apply link below. Choose to get your best job yet.

Looking for a new Claims  job but want something different from this one – see here for more great claims jobs.

Posted on 4th June in .