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Insurance Claims Manager

  • Management or Supervisors
  • Vancouver

Coastline:Client Company

Your success is our success

Insurance Claims Manager


On outstanding opportunity for an experienced Insurance Claims Manager is offered by a National Insurance Company. Your goal is to provide claims team leadership to achieve customer service and corporate business goals.

Get Career Success

Primary Role:

  • Develop the claims team through leadership and mentoring
  • Lead by example and coaching your team to provide excellent customer service
  • Monitor claims team service levels to identify training and development needs
  • Be the go-to expert on difficult or complex files
  • Perform team performance and salary reviews
  • Partner with HR to maintain full staff levels
  • Conduct an annual review of claims files
  • Comply with company reporting standards
  • Prepare and submit annual budget
  • Maintain awareness of insurance market trends and legislative changes
  • Develop and build industry relationships. Attend Industry functions.


Your Qualifications:

  1. University or College Degree plus Insurance Professional Designation
  2. A passion for the claims industry and team leadership
  3. Experience successfully coaching and mentoring team members
  4. Able to effectively prioritize in a fast paced environment
  5. Superior time and organizational management skills
  6. Advanced negotiation skills
  7. Effectively use empathy to achieve high standard of customer service
  8. Ten or more years of Insurance claims experience including team supervision
  9. Excellent understanding of policy wordings, policies and procedures
  10. Use strong analytic and investigative skills in claims processes
  11. Able to travel occasionally for work



As the Insurance Claims Manager you join an Insurance Company who focused on your future as a part of their success.  Be provided with the tools for both professional  and personal development plus receive a generous compensation plan that includes both a pension plan and profit-sharing. You also receive generous vacation, paid sick days plus personal days off to manage your work/life balance. Your benefit package includes extended health and generous dental, life and ltd benefits.

This is the Insurance 

Claims Manager career opportunity for you if you want a position with a Company focused on rapid growth nationally while providing exceptional claims service skills within your team. To apply in confidence, please contact Freyja White at Coastline Insurance Personnel at tel: 604-738-0552 or email: or simply use the link below and include your resume for a call-back.

 Coastline works with you to reach your Insurance career goals



Upload your resume or any other relevant file. Max. file size: 100 MB.

Posted on 3rd September in .

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