Current Jobs

Personal and Commercial Lines Account Manager

  • Personal Insurance
  • Vancouver

Coastline: Client Broker

Professional Advice. Personal Service

Insurance Account Manager


Our Client seeks an Insurance Account Manager who can successfully work in both Personal and Commercial Lines Insurance. You join a well-known and trusted Broker in Vancouver in a full-time position. 

Be part of a dynamic team providing outstanding customer service to established long-term clients. This full salaried position is ideal for someone who enjoys working with people and will take the time to listen and problem solve to get the best coverages. 

Take responsibility for a Personal Lines book of business by providing recommendations for renewals and new business. Guide your clients through the claims process and handle the documentation needed. You schedule working with the Commercial team to complete proposals, renewals and new business policies as required.

The best candidates will have a solid base of insurance technical knowledge and a level of work experience that will allow them to provide superior professional expertise to their clients.


The Role

  • Manage an existing book of Personal Lines business and determine each clients needs
  • Review applications, renewal requests and endorsements for accuracy
  • Process renewals, endorsements. letters and email
  • Complete binding, invoicing, and apply payments or refunds
  • Proactively work with clients with updates new options or coverage issues
  • Work with the Commercial Team to handle existing policies and documentation
  • Assist Clients through the Claims process
  •  Maintain up-to-date client files and document activities


Skills and Qualifications

  1. A General Insurance License Level 2
  2. CAIB designation helpful
  3. Three or more years  Personal Lines and Commercial Insurance experience
  4. Actively update your insurance knowledge through education, research and networking
  5. Have an affinity for customer service and providing solutions
  6. Good MSWord experience including Excel. TAM helpful
  7. Consistently maintain a positive and respectful working relationship with your team
  8. Attend Insurance events to building relationships with Insurers



Work for this Vancouver Broker and enjoy the best of both worlds. Split your time between Commercial and Personal Lines and build your expertise in each skill level. Enjoy the variety that comes with working on very large to the smaller client policies.

Your work day is Monday to Friday, with no weekends or evenings. Earn a generous salary plus bonuses and establish a stable career future. Included are comprehensive medical and dental coverages, paid vacation plus educational reimbursements.

Join the friendly atmosphere of this team located in the West End of Vancouver close to transit, shopping and lots of restaurants for your lunch breaks. You will love their professional attitude that comes with less stress and more team work during your day. Apply today and make this opportunity yours.

Call Freyja White at Coastline Insurance Personnel at 604-738-0552 or email and include your resume or use the apply below. Let us assist you to move your Insurance career ahead.


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Posted on 26th February in .